Astec 63 Alarm "15 Call Engineer"

[Mike_G]

Hi

I had the above fault on my alarm and do not know how to clear it.

I keyed in the factory engineer code and now the alarm is stuck in engineer mode - clever! Do you know how I can clear the fault? And get out of eng mode! Thanks.

Am located in Galway.

Mike.

[Admin]

Press clear 11 & post what fault displays

[Mike_G]

Hi Colm

Was away since I posted. The following errors flash alternatively:

Zone 1 Infrared
Tamper Lid

Thanks in advance

Mike.

[Admin]

Try removing & replacing the lid of the control panel ensuring it is 100% closed.
When all is closed it should display Zone <>
once that displays press Clear 99 to exit engineer

[Mike_G]

Worked a treat - thanks for your help...

Mike.

[Admin]

Your welcome :)

[defjam128]

hi, i just got a message TAMPER, nothing else, checked all window and door connection and reset the alarm, still the same, any ideas?? :(

[Admin]

It can't just say tamper on an that panel.
Press Clear Set Full & make a note of everything on screen.

[defjam128]

hi, i just got a message TAMPER, nothing else, checked all window and door connection and reset the alarm, still the same, any ideas?? :(
it came up TAMPER LID 1SA6 FAULT:?

[Admin]

OK , you have 2 Problems there.
The panel is not seeing the outside bell (SAB)
The lid on the panel is not closed correctly.

Check the bell connections at the panel & up at the external bell, ensuring the pins are fitting correctly into the base and are not bent.
You will be opening the panel lid to check the connections . When done ensure it closes correctly & flush. Do not try to force it as this may damage the thamper switch.
Always turn off the mains power before opening the panel.

[reilly128]

I got same "15 call engineer" and when i press clear, set, full i got TAMPER Lid, 5A6 FAULT, not sure what that is as i cannot find the manual?, any help

[Admin]

???
Have you not even read this thread?
Please read my last post.